Privacy Policy

Pinnacle Interview Solutions ("we," "our," or "us") is committed to protecting the privacy and security of visitors to our online platform and users of our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

Information We Collect
We collect personal information that you voluntarily provide when using our services, including but not limited to your name, contact details, professional background, and communication preferences. This may occur when you register for coaching sessions, participate in workshops, submit resumes or cover letters for review, or engage with our online mock interview services.

In addition to personal data you provide, we may automatically collect technical information through your use of the site, such as IP address, browser type, access times, and referring web addresses. This information is used to enhance your experience and maintain the security of our online platform.

Use of Your Information
The personal information collected is used solely to deliver and improve our professional training and development services, including:

We do not use your information for marketing purposes without your explicit consent, and we do not sell or rent your personal data to third parties.

Legal Basis for Processing
Under GDPR, our lawful basis for processing your personal data includes your consent, the necessity to fulfill a contract with you, compliance with legal obligations, and our legitimate interests in providing and improving our services.

Data Sharing and Disclosure
We may share your personal information with trusted third-party service providers who assist us in operating our services, such as hosting platform providers and IT support. All third parties are contractually obligated to handle your data securely and in accordance with data protection laws.

We may disclose personal information if required by law, legal process, or government request, or to protect the rights, property, or safety of Pinnacle Interview Solutions, our users, or others.

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Despite these measures, no data transmission over the internet can be guaranteed as completely secure.

Data Retention
Your personal data will be retained only as long as necessary to provide the services requested or as required by law. When data is no longer needed, we will securely delete or anonymize it.

Your Rights
Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

To exercise these rights, please contact us by mail at the address provided below.

Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to improve user experience and gather usage statistics. You can manage your cookie preferences through your browser settings.

International Data Transfers
If your data is transferred outside your country of residence, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

Children’s Privacy
Our services are intended for adults and professionals. We do not knowingly collect personal data from individuals under the age of 16. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete such information promptly.

Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:

Pinnacle Interview Solutions
45 Clarence Street, Suite 12B
Sydney, New South Wales 2000
Australia

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on our online platform, and continued use of our services constitutes acceptance of any updates.