Terms and Conditions

Welcome to the website of Pinnacle Interview Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or engaging with our services.

1. Use of Services
Pinnacle Interview Solutions provides professional training and development services including interview skills coaching, interviewer role training, resume and cover letter review, soft skills workshops, career consultation, and online mock interviews. Use of our services is subject to your acceptance of these terms. We reserve the right to refuse service to anyone at our discretion.

2. Intellectual Property
All content on this website, including text, graphics, logos, images, audio clips, video clips, and software, is the property of Pinnacle Interview Solutions or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this website without our prior written consent.

3. User Conduct
Users agree to use our website and services only for lawful purposes. You shall not engage in any conduct that could damage, disable, overburden, or impair the site or interfere with any other party’s use and enjoyment of the services. Harassment, abuse, or any form of harmful behavior toward Pinnacle Interview Solutions staff or other users is strictly prohibited.

4. Limitation of Liability
Pinnacle Interview Solutions provides its services “as is” and makes no warranties or guarantees regarding the results or outcomes from using our coaching, training, or consultation services. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or website.

5. Privacy
We respect your privacy and handle your personal information in accordance with applicable privacy laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

6. Payment and Refunds
All fees for services are outlined at the time of purchase. Payments must be made in full prior to commencement of services unless otherwise agreed in writing. Refund policies vary depending on the service and will be communicated at the time of booking. Pinnacle Interview Solutions reserves the right to change pricing without prior notice.

7. Cancellation and Rescheduling
Clients must provide notice of cancellation or rescheduling as specified at the time of booking. Failure to provide adequate notice may result in forfeiture of fees or charges for the session or service.

8. Changes to Terms
Pinnacle Interview Solutions reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of the website or services after changes shall constitute acceptance of the new terms.

9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws applicable in New South Wales, Australia. Any disputes arising out of or relating to these terms or your use of the website or services shall be subject to the exclusive jurisdiction of the courts located in Sydney, New South Wales.

10. Contact Information
All correspondence related to these terms and conditions should be directed to:
Pinnacle Interview Solutions
45 Clarence Street, Suite 12B
Sydney, New South Wales, 2000
Australia

By using the Pinnacle Interview Solutions website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.